Is online PR the ultimate link building technique? by Ken McGaffin, 29 September 2009

Getting coverage for your business in mainstream media can be hugely beneficial in bringing a swathe of new visitors to your site, and building inbound links from the media and from all the other people who comment on it. In this article, I want to give you guidelines on how you can use publicity in your own business.
Of course, getting publicity for small businesses is a technique that has been around for years. Here’s a quote from a famous American businessman (can you guess who?):
“Public relations are a key component of any operation in this day of instant communications and rightly inquisitive citizens.”
Hmm? “instant communications” sounds familiar, but the phrase “rightly inquisitive citizens” sounds odd and rather gives the game away.
The quote is from Alvin Adams who was born more than two hundred years ago.
Go to Amazon.com today and you’ll find a huge number of books on public relations and publicity for small business. The public relations techniques they describe have a long history in the offline world, but they still hold good for online business – albeit with significant adaptation.
The internet makes the process of getting yourself in front of journalists so much easier – if you approach the journalists in the right way. You can use the web to find journalists in the first place and second to spread your message widely and almost instantly in a way that was never possible before.
The first step is to understand what journalists are writing about in your industry.
I often spend Saturday mornings browsing the New York Times, CNN and other big media, looking at how they cover small businesses. Here’s a great story Your Photos, Off the Shelf at Last (you need to be a registered member of NYTimes.com to see it) about a company, ScanMyPhotos.com, set up by Mitch Goldstone. As you can see Goldstone is rightly proud of the coverage he’s received:

This coverage brings real business benefits and if you work hard at it, you too could be one of hundreds of small businesses that get such coverage.
So what benefit does such publicity bring?
1) You’ll get lots of direct traffic as a result of media coverage in mainstream media. Get your website mentioned in the paper edition and people who are interested will enter your URL into their browser or if the story doesn’t give your URL they will search for your company or brand name.
Even better, get yourself a link in the story online and people will click on it to go directly to your site.
The business you get from such coverage can be substantial.
2) Bloggers who comment on your industry scan the news to find good stories to comment on or direct their readers to. So if you do get featured, then you can be sure bloggers will pick the story up and either link to the article or your website when they write. In my experience, just one good piece of online coverage can result in scores, even hundreds of further mentions.
For example the unclutterer blog picked up the ScanMyPhotos.com story from the New York Times, and provided a link to the company website as well:

This additional coverage, often accompanied by a link, is a great way to get links without having to ask for them.
3) It’s not only journalists and bloggers who can spread your story. It can also be spread by the army of people who use bookmarking and recommendation sites such as Digg.com:

Get enough traction on your stories and you could end up on the front page of Digg and other social media sites. This can bring a huge number of visitors to your site.
4) Other journalists are more likely to write about you if you’ve already been featured. Journalists are always a little wary of writing about a small business for the first time. Can they be sure that what they read in your press release is true? But if you’ve already been covered in the New York Times, they’ll trust you more and will be more likely to write about you.
No journalist looking at ScanMyPhotos.com could doubt their pedigree:

And remember that journalists who are considering writing about you will check you out on Google or Google News.
Have a look at how well ScanMyPhotos appear – 89 mentions on Google News:

And over 1,700 references of Google Blog search:

5) Any links that you get as a result of media coverage will help your search engine rankings.
Google is likely to consider such links ‘authority links’, because they’re likely to be checked out by the journalist or by an editor. Again this adds to your credibility.
6) The final benefit is that you’ll get bragging rights. For a small business, it’s great to be able to put, “as featured in the New York Times” on the front page of your website.
How can you get big media coverage?
The easiest way is to hire a public relations professional. Their expertise and range of contacts can be invaluable, but make sure to check out their experience of online campaigns.
However, using an expert might be outside your budget so you’ll have to do put the work in yourself. It’s entirely possible to learn how to do your own PR effectively.
ScanMyPhotos.com use PRWeb.com to distribute their news releases. Here’s a recent example:
http://www.prweb.com/releases/CES/scanning/prweb1802004.htm

Here are my top five tips on doing your own online PR:
Top five tips for getting media coverage
1) Be newsworthy. That’s not as difficult as it might sound. Hundreds if not thousands of small business stories are published every week in the media. Look out for these stories and try and analyze how they happened. Read them carefully and pick out what made the journalist write about the business.
Now can you imagine your business in a similar story?
2) Write a great press release and distribute it to a targeted group of journalists. A good press release should have as a minimum:
- A headline that says exactly what the story is about
- A great summary paragraph
- Quotes from people
- A link to more information on your site
- Contact details
- Editor notes
3) Find and approach journalists who write about your industry, make yourself available. Here’s how:
- Search Google News using some of your industry’s popular keywords to find which journalists are writing about your industry.
- Take a great story in the past and look how it has been covered.
- Browse your industry trade press and see who’s writing what
- Buy contact lists of journalists – one inexpensive service is www.medialistsonline.com
4) Time your news story carefully. What’s the best time to publish your story? Can you tie in with a national event? The biggest secret is to coordinate everything. Good stories in mainstream media sometimes do happen by accident, but if you plan and follow a clear strategy then your chances of success are so much higher.
5) Get to know your social media – that means actively participating. Twitter, for example is becoming hugely important for spreading news stories.
This article originally appeared in Linking Matters
About Ken McGaffin
Ken McGaffin is Chief Marketing Officer at Wordtracker. He is an experienced internet marketing consultant and has worked for major pharmaceutical companies, advertising agencies, government bodies and non-profit organizations.








15 comments
Before submitting to PR distribution sites, it's helpful to see what other PR Distribution websites are appearing in the Google SERPs for your keywords. Then, just make sure those are included on your submission list.
what a wonderful article with lots of great info and ideas.
Good stuff. I learned how to start placing my site in front of more people. I am from Mississippi now living in Cambria, Ca. I moved after Katrina. Didn't ever think about green things but today this ole country boy has been converted to the green side. Interesting story.
I don't think you can get cutting edge tips from a better Chief Marketing Officer than Ken McGaffin any where else. Thank You E.Carter
Ken is right on target here: any small to medium-sized business eager to generate buzz take heed!
Thank you for the article, Ken. But what's your opinion on publishing PR articles on specialized charge-free portals? They doesn't have much respect among industry's pros, but it is also link building, isn't it?
Great article Ken, I agree you're on target for us smaller operators who can benefit most from the leverage. We've had some excellent exposure by using PRWeb in the past, and gaining wide circulation through their reach.
It's an interesting point that refers to using a combination of various online marketing media. I'd like to add SEO to such news stories that are published as PRs. It further increases the search engine visibility of the story.
Great article with useful info. I just wonder if you ever advise your clients to prepare themselves in case they receive an avalanche of publicity that can be overwhelming. The tips provided here can literally transform a business from sunday league to the big times. Thanks for sharing.
one key point you make is being newsworthy. you see sooooooo many press releases on the PR sites that are nothing more than marketing pieces. No journalists are going to pick up that stuff.
Wow! This is very timely and helpful. As we move into the 'business' part of the year when most shoppers spend the most, I think having a PR plan will prove important in attracting a new wave of visitors to our online site. While building and pursuing a PR strategy could be a somewhat long and not-so-straight forward process (correct me if I'm wrong), I believe the rewards could be astronomical.
Thanks for the great feedback. Here are some replies:
Mr Traveller - one of my basic tenets of link building, is that the more difficult a link is to get, the more valuable it will be - and the more value a search engine will assign to it.
I therefore concentrate on getting difficult links.
It seems to me that charge-free portals by their very nature are easy links to get and therefore will not be valued highly by the search engine.
Susan - great question. The answer is most definitely 'yes'. At Wordtracker we can get tremendous reactions so the development team needs to know in advance.
You also have to be prepared for journalists to follow up - I always try to have an additional useful piece of information to reward them for their interest.
Chris - you're right. You can't expect news coverage if you don't have a good story to tell. But many people are too close to see the great story in their own company - so spend time looking for it and creating it.
Thanks all for your interest and keep the questions coming.
That's a great list. We are a small business trying to expand our online presence in the Halloween costume industry. Thanks for your help.
Ken, I have a long standing customer who is celebrating his 50th anniversary in business (1959 -2009). I am thinking along the lines of a PRWEB distribution in order to promote the website marketing. There are two aspects here:
What do you think?
Hi,
Yes, that is a good opportunity. If I was in your situation i'd think about two things:
I hope that helps.
Ken