Online vs offline customer engagement [infographic]

Posted by Wordtracker on 6 Oct, 2021
View comments Marketing
In today's omnichannel world, customers expect a frictionless connected experience from brands.

Effective customer engagment helps build customer trust and loyalty.

CleverTap's infographic examines the respective strengths of online and offline customer engagement, and how marketers can forcus their efforts to meet customer expectations.

Source: CleverTap

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