Heat maps and marketing emails: tips to improve performance [infographic]

Posted by Matthew Zajechowski on 2 Aug, 2016
View comments Marketing
Every company dreams of having an effective email marketing campaign that delivers attention-grabbing emails to their customers.

Many companies dream big, but are often underwhelmed by the results of their email marketing campaigns.  The key to getting it right is to understand what your customers find to be engaging, and designing emails according to that information.   

Heat maps are a tool used commonly when talking about websites but, little is said about them in relation to email marketing. If you’re sending out emails to prospects or customers, heat map techniques can be used to understand how your readers view your messages. This insight can then be applied to future sends, allowing you to fine tune your email designs for better performance next time.

Heat map analysis uses eye tracking and cursor tracking software – couple this with statistical analysis, data collection and machine learning and you have the tools you need to better understand your email performance.

In the infographic below, we’ve showed how heat maps can be applied to emails and used three metrics; clarity score, attention map and excitingness to draw some meaningful conclusions.

Excitingness is a design metric which tells you how a large group of users would judge your design. Would they find it exciting or not? Excitingness can vary from calm to stimulating and where your email design fits on the scale will depend very much on your target audience. A young audience might respond better to a high level of excitingness for example, while an older or B2B email may call for a calmer appearance and lower excitingness score.

Source: http://www.easy-smtp.com/create-eye-catching-email-designs

Recent articles

Google reintroduces featured snippets; the shift from content to information
Posted by Owen Powis on 1 February 2017
What consumers want from ecommerce websites [infographic]
Posted by Wordtracker on 12 February 2018
Improve your conversion rate and generate more sales [infographic]
Posted by Edith MacLeod on 6 February 2018
Using the PageSpeed Insights tool to improve site speeds - a case study
Posted by Wordtracker on 8 February 2018
What will Google Bulletin mean for local news?
Posted by Owen Powis on 6 February 2018