7 customer service metrics that matter [infographic]

Posted by Wordtracker on 22 Mar, 2022
View comments Marketing
The metrics to monitor and analyse to keep your customers happy and improve your bottom line.

Ensuring a good customer experience is crucial for a successful business, both for retaining customers and attracting new ones. So how can you make sure your performance is up to scratch?

GetVoip's infographic presents 7 key customer metrics you should be following and how to measure them, plus tips for improvement in each area.

Source: GetVoip

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