Problems logging in?

Problems logging in? Troubleshoot here

Trouble logging in?

There have been some major changes at Wordtracker recently, and you’ve probably found yourself here because for some reason you’ve not been able to log into your account.

Username not working?

The login page requires an account email to access the Keywords tool. If you’re having trouble locating your account email you can contact us at

Password not working?

Your best bet is to use the password reset process which you can find on the login page. If this doesn’t work then you can contact us at, or follow the steps below.

Forgotten the email you signed up with?

Don’t worry! You will have been sent a confirmation email to this email address, so check your accounts for the one with our email in it. Alternatively you can always contact us at and we’ll be happy to help.

Email not recognized?

We upgraded our Keyword tool and accounts system in May 2014, and while all our current users at the time were successfully migrated to the new system, there were some cases where this wasn’t immediately possible.  We’re sorry if yours is one of the accounts affected. You’ll need to sign up again, but we’d like to offer you 7 days free on the tool and then a 20% discount off your first month. Follow the steps below to get signed up to the upgraded tool and claim your discount:

You can sign up again to use the keyword tool quickly and easily here. This will take you into a free 7 day trial so you can get to know the tool better.

Just choose the plan that’s right for you and you’ll be working again in minutes - and of course if you encounter any problems please do write to us at